Aqua Taxi reserves the right to alter trip times and prices during the season.
Abel Tasman Aqua Taxi understands that travel plans vary due to illness, accident and people simply changing their minds. In turn, we ask our clients to understand that we may have turned away a number of keen people for those reserved places. We will have incurred expense in processing the enquiry and bookings. Finally, we have learned to respect the sea and the New Zealand weather, and not to take unnecessary risks.
To confirm your reservation, full payment or voucher detail must be received by Abel Tasman Aqua Taxi in advance of departure. Please note that payment from credit cards will be processed on booking.
If a customer cancels 12 hours or less before departure no refund will be given.
If a customer cancels between 12 and 24 hours before departure a 50% refund will be given.
If a customer cancels 24 hours or more before departure a full refund will be given.
If Aqua Taxi cancels a sailing due to bad weather we will give a full refund.
We advise all clients to consider arranging appropriate travel insurance that covers Adventure Tourism. Under all circumstances, the client is solely responsible for their personal equipment.