While Marahau Water Taxis Ltd. (trading as Marahau Water Taxis and Abel Tasman AquaTaxi) will take every care and precaution possible, we accept no responsibility for any loss or damage to customer’s personal effects.
We reserve the right to cancel or alter the services and products described on our websites or in other promotional literature without prior notice. Marahau Water Taxis Ltd. reserves the right to alter trip times and prices during the season.
We understand that travel plans vary due to illness, accident and people simply changing their minds. In turn, we ask our clients to understand that we may have turned away a number of keen people for those reserved places. We will also have incurred expense in processing the enquiry and bookings. Finally, we have learned to respect the sea and the New Zealand weather, and not to take unnecessary risks.
If Marahau Water Taxis Ltd. cancels a sailing due to bad weather we will give a full refund.
If a customer cancels 12 hours or less before departure no refund will be given. If a customer cancels between 12 and 24 hours before departure a 50% refund will be given. If a customer cancels 24 hours or more before departure a full refund will be given.
To confirm your reservation, full payment or voucher detail must be received in advance of departure. Please note that payment from credit cards will be processed on booking.
We advise all clients to consider arranging appropriate travel insurance that covers Adventure Tourism. Under all circumstances, the client is solely responsible for their personal equipment.
Marahau Water Taxis Ltd. recognise the importance of safeguarding your personal and financial information. We do need to obtain personal information about you in the course of providing our products and services. Because this information is confidential and important to you, we think it’s important you know how we treat your information. We are committed to protecting your privacy in the online environment. We only use your personal information to:
Marahau Water Taxis Ltd. will not sell your information to third parties. We may in the future contact you to inform you of other services and products available. If you do not wish to receive these offers please email us at firstname.lastname@example.org or call us on +64 3 5278083.
To provide our customers peace of mind we do not store credit card information in our database. Customers are being forwarded to our secure payment gateway provider, DPS, a safe and convenient way of accepting card payments online.
Please also note that while our website has hyperlinks to various other websites, we can not be responsible for the privacy practice of those websites and/or the reliability of the information published on those websites.
Upon assenting to these terms and conditions in writing the Customer acknowledges and agrees that:
The Customer undertakes to:
The Customer and the Guarantor/s (if separate to the Customer) authorises the Seller to: